The latest from our news desk
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Compassion; It just takes a small act each day
We filled the room with the doTERRA Invigorating Essential Oil Blend, and along with our Guest Speakers Shannon and Mary, set the scene for our first ever Energising the Industry event. We shared the opportunity to excel at customer service and to be leaders in our approach to work, and to allow compassionate outcomes in more than just a feel-good way; a way which will assist you to deliver bottom line best results and have people (customers) seeking out your services.
The sector is full of employees who just keep giving, until sometimes there is nothing left for them or their families. What does that mean for you as a manager? You want to get the best from your people, but at the same time, it’s got to be sustainable. Working in care is a marathon, not a sprint.
Community Aged Care is undergoing significant reform.
With an increasingly open and competitive market where the consumer choice is at the centre, providers can no longer assume the safety of a guaranteed steady level of income.
2017-18 ACIA New Members | From 1 July 2017
What an enthusiastic start to our new Corporate Membership year. It has been a joy getting out meeting everyone (old members and new); to hear of your company offerings and successes, and in particular the innovations you are making, or wish to make, across the aged care sector. I look forward to working with you in the coming year. -Charlie
New Corporate Member | Ubercare
ACIA’s vision is for an aged care sector that is valued, trusted and respected for its commitment to high-quality care for our elder Australians, and for the value it contributes to our society and economy.
‘Nursing/Management Advice & Support’ (NMAS) Panel Discussion
Every activity we perform has an outcome; in our world, we hope outcomes are filled with the love, dignity and respect we all deserve. However, sometimes things go wrong. So wrong in fact, it impacts us all. The recent issues around Oakden provide one such scenario.
We share Mary's beautiful story today, 15 June 2017, on World Elder Abuse Day, as a reminder and praise of our service and care to our elderly. Thank you to those of you who dedicate your lives to the support of the elderly, and the positive difference you make to the life of others.
World Elder Abuse Day is an opportunity for us all to reflect and to promote awareness of elder abuse in the community and what we can all do to stop it – both as individuals and as a community. ACIA CEO Luke Westenberg says, “WEAAD is an opportunity to make the community aware that many older people experience mistreatment from people close to them, often their family members (‘elder abuse’).“
Elder abuse is any act which causes harm to an older person and is carried out by someone they know and trust, such as a family member or friend. The abuse may be physical, social, financial, psychological or sexual and can include mistreatment and neglect.
ACIA Board Member, Dr Pooja Newman who is the Clinical Director for Ananda Aged Care, shared today, "We see the older person as the keeper of history, the privileged to have memories of the past and are excited about the prospect of reminiscence with a meaningful account to make yesteryear shine brightly. One can only move forwards with a grounded comprehension of the past for a steady foundation of the future."
Here is Mary's story.
Mary is an aged care resident living within an Estia Health facility.