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The latest from our news desk

Our news provides thought provoking articles analysing aged care trends. We showcase examples of great care, include marketplace insights by very clever people, share research papers from critical thinkers and layout helpful facts for your consideration.

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Aged Care Industry Association

‘Energising the industry with compassion’ - summary with thanks

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Compassion; It just takes a small act each day

Our summary with thanks...

We filled the room with the doTERRA Invigorating Essential Oil Blend, and along with our Guest Speakers Shannon and Mary, set the scene for our first ever Energising the Industry event. We shared the opportunity to excel at customer service and to be leaders in our approach to work, and to allow compassionate outcomes in more than just a feel-good way; a way which will assist you to deliver bottom line best results and have people (customers) seeking out your services.

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Aged Care Industry Association

Energising the industry with compassion | Oakden Masterclass with NMAS

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‘Nursing/Management Advice & Support’ (NMAS) Panel Discussion

Tuesday 1st August
Breakfast from 7.30am with Guest Speaker Mary Freer
Masterclass from 9.30am - 11.30am
Location: Arkaba Osmond Room, Fullarton Road
Members: $55
Non-Members $65
Bookings: Either email us for an invoice via enquiry@acia.asn.au or book direct online https://www.trybooking.com/QKOW
 

Every activity we perform has an outcome; in our world, we hope outcomes are filled with the love, dignity and respect we all deserve. However, sometimes things go wrong. So wrong in fact, it impacts us all. The recent issues around Oakden provide one such scenario.

The entire aged care industry has been challenged by the developments at Oakden and we need to have an open discussion, with compassion, as to how we can manage and learn from scenarios like this.
 
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